Privacy Notice for Toshiba AC Control App Users

1. About this notice

Protecting your personal data and helping you control how we use and share it are very important to us.

In this notice, we explain how we collect, use, disclose, and protect the personal data that we receive from you. Please take the time to read and understand this notice.

2. Information about us

For the purpose of data protection law, we Carrier Japan Corporation (“we”, “us” and “our”) are a data controller in respect of your personal data.

(a) Our main office address: Gate City Ohsaki West Tower 7F, 1-11-1 Ohsaki, Shinagawa-ku, Tokyo, 141-0032, JAPAN

(b) Our email address: Tcc-GlobalContact@carrier.com

We designate Carrier RLC Europe S.A.S as our representative. The contact details of our representative are as follows.

(a) Our representative’s office address: Route de Thil - 01120 Montluel, France

(b) Our representative’s email address: Tcc-GlobalContact@carrier.com

3. Definitions

In this notice:

(a) your “personal data” means any data which relates to you and from which you can be identified;

(b) our “affiliates” includes our subsidiaries, our parent companies, and any subsidiaries of our parent companies;

(c)“processing” means any activity or operation that is carried out in respect of your personal data, such as collecting, storing, using, transferring or deleting it, and

(d) “app” means the Toshiba AC Control application that enables you to control your compatible air conditioners using a compatible device (smartphones, tablets, etc.).

4. How we collect your personal data and what personal data we collect

We will collect and process the following personal data about you:

5. Purpose and legal basis of processing personal data

We use the personal data that we hold about you so that you can control your compatible air conditioner in and outside of your room and that we provide such services through this app and the management, maintenance and improvement of this app.
The legal basis for the processing of your personal data is your consent.
We will only use your personal data to the extent that it is necessary to do so to fulfil the purposes described above.

6. Disclosure of personal data to recipients

We may share your personal data with recipients in the situations described below:

(a) Employees of our Global Business Division of Product Planning Department (and, in some cases, employees of other departments) and our affiliates, who are authorised and need to access the data; and,

(b) Outsourcing companies which store your personal data in their servers and/or to which we entrust the processing such as deletion of your personal data.

7. Storage limit of personal data

We will retain the personal data that we collect about you while we provide the services of this app, except to the extent that we are required by law to retain it for a longer period of time in which case, we will retain it for the period required by law.

8. Your rights

You have a number of legal rights in relation to the personal data that we hold about you. These rights include:

(a) the right to obtain information regarding the processing of your personal data and access to the personal data which we hold about you;

(b) the right to request that we rectify your personal data if it is inaccurate or incomplete;

(c) the right to request that we erase your personal data in certain circumstances. This may include (but is not limited to) circumstances in which you withdraw your consent;

(d) the right to request that we restrict our processing of your personal data in certain circumstances. This may include (but is not limited to) circumstances in which:

(i) you dispute the accuracy of your personal data (but only for the period of time necessary for us to verify its accuracy) ; or

(ii) we no longer need to use the personal data except for the establishment, exercise or defence of legal claims;

(e) the right to receive any personal data which we process about you on the basis of your consent (as opposed to any other legal ground) in a structured, commonly used and machine-readable format and/or request that we transmit that data to a recipient where this is technically feasible. Please note that this right only applies to personal data which you have provided to us;
(f) the right to withdraw your consent to our processing of your personal data at any time. Please note, however, that we may still be entitled to process your personal data if we can rely on another legal ground for doing so;

(g) the right to lodge a complaint with the data protection regulator (details of which are provided below) if you think that any of your rights have been infringed by us.

You can exercise your rights by contacting us using the information about us above.

9. Where to obtain more information

The French Commission Nationale de l’Informatique et des Libertés (“CNIL”) is the lead supervisory authority that bears the primary responsibility for supervising our compliance with data protection laws in Europe.

You can lodge a complaint with the CNIL or find out more information about your rights by contacting the CNIL, or by searching its website, at https://www.cnil.fr/en/home .

If you are not living in France, you can lodge a complaint or ask for more information about your rights to your national Supervisory Authority. You may find the list and contact details of all European Supervisory authorities at https://edpb.europa.eu/about-edpb/board/members_en .

10.Contacts

If you have questions, comments and requests regarding this privacy notice. please contact us using the information about us above.